Most hosting problems are not hosting problems. They are a site nobody is maintaining, on a server nobody is watching, with a backup nobody has tested. Defyn hosts WordPress, WooCommerce and headless sites for Sydney businesses on managed cloud infrastructure, and the same team that builds and fixes websites keeps yours updated, monitored and backed up.
What comes with it
- Managed WordPress and WooCommerce hosting
- Cloud infrastructure on AWS and Google Cloud
- Automated backups you can actually restore from
- Firewall, SSL and malware scanning
- Core, theme and plugin updates handled for you
- A person to call on 02 9834 4119
One team for the site, the server and the fixes
When the host and the developer are different companies, every problem becomes a conversation about whose fault it is. When they are the same team, it just gets fixed. We have hosted the sites we build since 2016, on infrastructure we chose because we are the ones who have to support it.
2016
Hosting the sites we build since
24/7
Uptime and security monitoring
1
Team for build, hosting and support
A good fit if
Your site runs on WordPress or WooCommerce and you want updates, backups and security handled by people who know the platform, not a ticket queue. You have been burned by cheap shared hosting, or by a host who blames the developer while the developer blames the host. Your site brings in work, so an hour of downtime costs more than a year of hosting. You want someone who can fix the site itself, not just restart the server.
Probably not the right fit if you want the cheapest possible cPanel box and are happy to manage it yourself. We will tell you that on the first call.
How a move to Defyn hosting works
We look at what you are on now, how it performs, what is out of date and whether backups exist. You get the findings whether or not you move.
We copy the site to our infrastructure, test it on a temporary address and switch the domain over at a quiet hour. The old host stays live until we have confirmed the new one.
Firewall, SSL, malware scanning, login protection and a first pass of updates, so the site starts its new life clean.
Uptime and security monitoring around the clock, with automated backups you can actually restore from.
Updates handled, questions answered by the team that builds WordPress sites for a living, and a phone number that a person picks up.
Charities, retailers and manufacturers who trust us with the server as well as the site.
What we host and look after
WordPress on managed cloud infrastructure, tuned for the way WordPress actually behaves under load: object caching, page caching and a CDN in front, PHP kept current, and a staging copy for testing changes before they go live. We keep core, themes and plugins updated on a schedule and test the ones that matter before we push them. As a WordPress.com Pro Partner we have direct lines into the platform team when something is beyond us.
Stores need more than a fast homepage. We host WooCommerce with the checkout and cart paths excluded from cache, database maintenance so order tables do not slow down over time, and monitoring on the pages that make money. Payment gateway and shipping integrations are kept working through updates, and we watch for the plugin conflicts that quietly break add-to-cart. WooCommerce Pro Partner, so we know where the sharp edges are.
For sites that outgrow a single managed plan, we run infrastructure on Amazon Web Services and Google Cloud: scalable compute, managed databases, object storage and a global CDN so Australian visitors get fast responses and international ones do too. You get the resilience of a big platform with a Sydney team configuring and watching it, rather than a console you have to learn yourself. We size it for what you need now, with room to grow.
Every site we host sits behind a web application firewall with SSL, login protection and malware scanning, and gets automated backups that we periodically restore to prove they work. Updates are applied on a schedule and tested, because an unpatched plugin is how most WordPress sites get compromised. If something does get through, the same team that hosts the site cleans it, restores it and closes the hole, then tells you what happened in plain English.
Moving hosts should not mean a day offline or lost emails. We copy the site to our infrastructure, test it on a temporary address, then switch DNS at a quiet hour with the old host still running as a fallback. Email records, redirects and SSL are handled as part of the move. Most WordPress and WooCommerce migrations are done inside a week from go-ahead, and rankings stay intact because URLs do not change.
Hosting keeps the site up. A care plan keeps it improving. Plans cover a set number of hours each month for content changes, small features, speed work and fixes, with priority response when something breaks. It is the difference between a site that slowly decays after launch and one that gets better every quarter. For clients we host it is optional; for clients hosted elsewhere it is often how we first get involved.
Not sure what you are on now? Send us the address and we will tell you: free hosting and security check.
Hosting is the easy part. Support is the reason people stay.
Plenty of companies can rent you a server. Fewer can tell you why your checkout is slow, fix the plugin that broke it, and stop it happening again. That is what you are buying.
The builder is the host
No finger pointing between developer and hosting company. One team, one phone number, one answer.
Sydney-based, on Sydney hours
We are in Western Sydney and we answer the phone. Urgent problems get a person, not a ticket number and a two-day wait.
Partner-level access
WordPress.com Pro Partner and WooCommerce Pro Partner, which means priority support from their teams when a problem sits inside the platform itself.
Backups that have been restored
A backup nobody has tested is a hope, not a plan. We restore ours periodically to prove they work before you ever need them.
Straight answers on cost
Hosting is priced by what the site needs, not by a plan name. We will tell you when a cheaper option would do the job.
Since 2016
We have hosted the sites we build for almost a decade, for charities, retailers, manufacturers and health organisations.
What clients say about working with Defyn
The same team hosts, supports and builds. These are the people you will deal with.
Before you move
Hosting questions, answered straight
The things people ask before they hand over the keys.
Can you move my site from my current host without downtime?
What happens if my site goes down?
How does Defyn ensure the security of my hosted websites?
What makes Defyn WordPress hosting stand out?
What hosting services does Defyn Digital offer, and how do they benefit my business?
Do you host Shopify stores?
What varieties of web hosting solutions does Defyn Digital provide for Australian websites?
How can internet web hosting affect my website's overall performance?
Get a free hosting and security check
Send us your site address. We will check speed, security headers, update status, whether backups are visible and who your current host actually is, and reply within one working day with what we would fix. No obligation, and the findings are yours either way.
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